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Szakértő virtuális asszisztencia

”Gyorsan kell a segítség, nincs időm, mielőbb rendet kellene tenni a céges ügyeinkben.” 

Folyamatfejlesztés tippek
By ZsuzsaPosted on Posted in Folyamatfejlesztés

Folyamatfejlesztés gyorsan? Fel lehet-e gyorsítani a folyamatátvilágítást?

A rövid válaszom az, hogy nem. Alapvetően a folyamatok átvilágítása időigényes folyamat. Nem spórolható meg az idő, amit az alapos elemzés kíván.

De! A következő módszerrel gyorsan átvilágíthatod a folyamataidat, hogy minél előbb tudj javítani rajtuk.

  1. Arra a területre fókuszálj, ahol a legnagyobb a baj. Ha sok a vevői reklamációd, keresd meg az okokat. Ha gyártásból eredő minőségi hiba a reklamációk alapja, akkor koncentrálj a gyártási folyamataidra.
  2. Szervezz egy megbeszélést, workshopot a gyártásban dolgozó kulcsemberekkel, akik ismerik a folyamatokat, látják a hiányosságokat.
  3. A megbeszélés előtt gyűjtsetek össze minden feladatot, amit a gyártás során végeztek:
  1. ki végzi ezeket a feladatokat?
  2. milyen gyakorisággal végzitek őket?
  3. mik a feladat főbb lépései?
  4. hol vannak hiányosságok, kockázatok?
  1. Nevezzetek ki felelőst, aki vezeti a megbeszélést, hogy meg tudjátok tartani a fókuszt.
  2. A workshopon összesítsétek a válaszokat és részletesen beszéljétek át, hogyan lehet javítani a hibákon, hogyan lehet kontrollokat kiépíteni.
  3. Az elhangzottakat dokumentáljátok, és készítsetek akciótervet a megbeszéltek megvalósítására.

Ez a módszer gyors segítségként jól tud működni, de nem váltja ki az alapos, minden részletre kiterjedő folyamatelemzést.

Ha elakadtál a folyamatátvilágítással és jól jönne a szakértő segítség, keress bizalommal.

”Gyorsan kell a segítség, nincs időm, mielőbb rendet kellene tenni a céges ügyeinkben.” 

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